A systematic review of trends and gaps in the production of scientific knowledge on the sociopolitical impacts of emojis in computer-mediated communication.
Abstract: This systematic literature review analyses trends in original research on
emoji use in computer-mediated communications (CMC) published between 2011 to
2021. In total, 823 articles were identified that met the search criteria. The mixedmethod
approach included qualitative coding of articles and frequency analysis
by year, impact quartile, research topic and multidisciplinarity, as well as a cluster
analysis to examine trends in sociopolitical research. The results show that
Computer Science, Communications and Social Sciences disciplines accounted for
largest proportion of original research on emojis and CMC in the time period
analysed and that the degree of scientific impact increased significantly across the
time series. In recent years, sociopolitical research has had higher than average
growth and can be clustered into various groups based on two broad objects of
study: “culture-identity” and “social exclusion”. The study also identified significant
knowledge gaps, particularly in relation to emoji standardization and its sociopolitical
implications. Overall, multidisciplinary approaches are epistemologically constrained,
Spanish-language production is low, and there is an almost complete
absence of context appropriate methodologies. The study concludes that there is
a need to for more sociopolitical research on emoji use in CMC and multidisciplinary
approaches, a shift away from the hegemony of Anglocentrism, and greater questioning
of the structural influences of standardization process on questions of
cultural, identity and social exclusion.
Universal identifier: https://hdl.handle.net/10641/3231
Date: 2022
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