Client satisfaction analysis: towards a new model of management based on quality for the public or private sports services

Ramírez Perdiguero, Francisco JavierDorado Suárez, AlbertoGarcía-Tascón, MartaGallardo Guerrero, Leonor2012-08-092012-08-092010-02-0464/06http://hdl.handle.net/10641/373engAttribution-NonCommercial-NoDerivs 3.0 Spainhttp://creativecommons.org/licenses/by-nc-nd/3.0/es/Marketing deportivoClient satisfaction analysis: towards a new model of management based on quality for the public or private sports servicesjournal article