Sustainable Orientation of Management Capability and Innovative Performance: The Mediating Effect of Knowledge Management.
Author: Acosta Prado, Julio C.; López Montoya, Óscar H.; Sanchís Pedregosa, Carlos; Vázquez Martínez, Ulpiano J.
Abstract: The literature suggests that innovation allows organizations to reach a desirable level of
sustainability. There is evidence to support the role of knowledge management (KM) as well as
management capability (MC) in producing a sustainable approach at organizations. Furthermore,
organizations commonly achieve sustainable practices through corporate social responsibility
(CSR). In particular, the health sector is increasingly implementing CSR strategies, although with a
narrow understanding of the factors to success. Hence, trends lead to asymmetric growth between
organizations. This study aims to examine the mediating role of KM in the relationship between MC
and innovative performance (IP) in 331 Health Provider Institutions (HPIs). The research reflective
model was assessed through Partial Least Squares Structural Equation Modeling (PLS‐SEM).
According to the results, MC has a positive effect on IP, MC has a positive effect on KM, and KM
has a positive effect on IP. Likewise, KM significantly mediates the relationship between MC and
IP. Our findings support the importance of KM in addressing MCs in HPIs as it enables innovative
practices to address CSR goals to achieve a sustainable impact. Moreover, this study contributes by
expanding KM to contexts that are not usually studied, such as health in a South American country.
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